Your questions,
answered.

We're an Austin-based concierge service specializing in college move-ins for UT Austin students. We receive your packages before move-in day, text you when each one arrives, store everything securely, and deliver and set up your student's room on move-in day — so your family can skip the chaos and walk into a finished space.

Nested Receive (starting at $399) — package receiving, secure storage, and delivery on move-in day. Up to 15 packages.

Nested Settle (starting at $799) — everything in Receive, plus full unpacking, bed setup, closet organization, and kitchen and bathroom setup.

Nested Style (starting at $999) — everything in Settle, plus a custom decor and design plan, styling, and a final walkthrough for parents. Your student walks into a photo-ready room.

Once your contract is signed and deposit is paid, we'll send you our Austin receiving address and onboarding instructions. Before shipping anything, complete our Shipment Submission form so we know exactly what's coming. Include your name and your student's name on every label.

Our standard packages include up to 15 shipments. If you need to send more, reach out and we'll work with you — we're flexible and want to make sure everything arrives safely.

Yes — you'll get a text confirmation the moment each package arrives at our facility. No guessing, no tracking numbers to chase down.

We finalize move-in scheduling the week prior to your student's move-in date. We'll reach out with a confirmed time window so everyone knows exactly what to expect.

Absolutely. Most of our clients are out-of-state families who can't be in Austin to manage shipments and setup. We handle everything locally — you ship it, we receive it, and your student walks into a finished room on move-in day without you needing to fly in early.

Every move-in is different — dorm vs. apartment, number of packages, specific setup needs. Our starting prices reflect a typical scope, and we confirm your final price after reviewing your details. We follow up within 24 hours of your deposit to walk through everything.

A deposit holds your spot and your move-in date. We then reach out within 24 hours to confirm your scope and send a final invoice for the balance, due before move-in day. Deposits: $150 for Nested Receive, $350 for Nested Settle, $500 for Nested Style.

We accept all major credit cards through our secure online payment system. You'll receive a payment link when your invoice is ready.

Our home concierge services cover vendor coordination, repairs and maintenance oversight, home organizing, seasonal projects, and ongoing home management. We act as your local point of contact so your home is always taken care of — whether you're busy, traveling, or just need an extra set of trusted hands.

We serve Austin, Bee Cave, Lakeway, West Lake Hills, Steiner Ranch, Four Points, and surrounding areas. Not sure if we cover your neighborhood? Give us a call at 512.368.4200.

Fill out our Home Services inquiry form at nestedhomeconcierge.com/get-started.html and we'll be in touch within 24 hours to discuss your needs and put together a plan.